Frequently Asked Questions
How long will it take for me to receive my order?
In some rare cases the client will have to allow slightly longer, up to 4 hours, to receive their order (if the total journey is more than 20 miles or if the client’s final payment has been delayed).
Why do I need to pay a booking fee?
Can I refund items?
What day and time/s can I order?
Monday- Saturday 9am-9pm
Sunday 11am- 4pm
Can I order a none grocery item along with my order?
You will only ever be charged for items that have been shopped.
Can I order from anywhere?
What happens if something that’s delivered is not what I want?
Is there a minimum age to accept delivery?
What happens if I want to cancel my order?
If you have already paid for the actual groceries items as well this will be non-refundable also.